FAQS

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[accordion action="new accordion" title="How do I find my size?" ]We have a unique size chart available for each style. These can be found on the product page under the name and description.  If you are not sure about what size to order, Please send a message to the live chat or contact us at support@azulsiete.com
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[accordion action="new accordion" title="What is your return policy?"]All sales are final in swim trunks!  Do to Hygiene reasons swim trunks can not be changed or refunded unless there is a manufacturer defect. In this case the item must be returned within 14 days of purchase. The item must be in original packaging, tags and be unused. Be sure to check out the sizing chart before making any purchases.  For more info please check out our full return policy on the footer of the home page.

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Most in-stock items will arrive 4-13 business days after receipt of your order. 

• USA / MEX / LATIN AMERICA . Delivery within 2-4 days from order confirmation
• EUROPEAN COUNTRIES - Delivery within 7-14 days from order confirmation
• REST OF THE WORLD - Delivery within 15-20

Delivery time is considered as the time to the first presentation of the consignment, except as a result of circumstances beyond our control (notably days with imposed driving bans, public holidays in the United States of America or abroad, hold-ups in customs, etc). 

While we do our very best to deliver your products within the timeframes defined above, delivery dates remain estimates, they are not guaranteed, and cannot be invoked against us. However, the delivery within the maximum period of thirty (30) days from the date of receipt of the Delivery Email is guaranteed. 

Should the situation arise where it proves impossible to respect the initially planned delivery date, you will be informed as soon as possible, while also indicating a new estimated delivery date, without incurring any liability, provided, however, that you cancel your order if the delay in delivering it exceeds thirty (30) days. To cancel your order, please email us at support@azulsiete.com. We will refund your order if our product is not delivered within 30 days. [accordion action="end accordion"] [accordion action="new accordion" title="How much do you charge for shipping?"]Good news! WE OFFER FREE SHIPPING WORLDWIDE.[accordion action="end accordion"][accordion action="new accordion" title="How do I know if my order has been sent?" ] We will send you an email confirmation as soon as your order is Fulfilled. [accordion action="end accordion"][accordion action="new accordion" title="What payment methods do you accept?" ] We accept Visa, MasterCard, Discover and American Express cards. We also take PayPal and store credit in the form of e-gift cards.[accordion action="end accordion"][accordion action="new accordion" title="Where is my order shipped from?" ]All orders placed on azulsiete.com website are shipped from the United States.[accordion action="end accordion"]

[accordion action="new accordion" title="What if an item is out of stock" ]Please contact our live chat or send an email to support@azulsiete.com who may be able to locate the stock from an alternative location.
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