All orders are final once they have been processed through the checkout. Unfortunately, no further changes can be made to your order once processed including and not limited to; removing and/or adding items to your order, combining orders or cancelling your order.
Please ensure all details on your order are correct before confirming your checkout. In particular, we recommend double-checking your email address, delivery address and the acceptance, and accuracy, of promotional codes.
We are sincerely apologetic that there is a concern with your order. Please contact our support team at firstname.lastname@example.org (Please quote your order number with your inquiry)
Currently, we are not able to offer exchanges, so if you would like another size/style you will need to place a new order via our online store.
Yes, we offer free shipping all over the world. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed in Latin America will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and for Free Shipping we offer USPS, and local courier partners. You’ll be asked to select a delivery method during checkout.
We produce most of our clothing in Mexico and Latin America.
We have comprehensive size charts available on our website for each style.
We do not offer a repair service, however if you bought the item from our website and it has a manufacturing defect we will do our best to get this repaired for you, or replace your item. Please send us an email to email@example.com with details of the fault and proof of purchase.
You can contact us through our contact page! We will be happy to assist you.